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User Guide

Everything you can do with Coviqo

Step-by-step instructions for members, space admins and meeting organisers – from your first space to meetings, tasks, integrations and billing. 64 chapters, always up to date, also as a PDF.

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Part 2

Spaces and rooms

Spaces, rooms, roles, teams, lobbies, community and moderation features.

  1. 5Spaces and roomsThis chapter shows you how to set up and organise the places where your team or community works: spaces, the rooms inside them, the roles that decide who may do what, and the invitations…
  2. 6Teams and the member listTeams group people inside a space – for example Design, Development or Support. You can mention a whole team in chat, give a team access to a room and assign tasks to a team. The member…
  3. 7Customising overviewsThe start page of every space – the space overview – shows a board of cards below the space header (the space name, who is in voice right now, the next event and the Since your last visit…
  4. 8Lobbies and sessions (Lobbys und Runden)A Lobby is a room type for spontaneous voice rooms. Instead of joining one of the fixed voice rooms, anybody in the lobby starts their own short-lived voice room with one click – a session…
  5. 9Moderated rooms (Moderierte Räume)A moderated room is a voice room in which only speakers talk. Everybody else is a listener: their microphone, camera and screen share are switched off and locked, but they hear and see…
  6. 10Sound profiles (Klangprofile)A sound profile changes how voices sound for everyone listening in a voice room, a lobby or a Funk channel – a walkie-talkie for a gaming squad, a helmet radio for a flight simulator group…
  7. 11Intercom, discussion lead and listen-in (Funk, Gesprächsleiter, Mithören)Intercom (German: Funk) lets you talk into other voice rooms without leaving your own: hold a key, speak, let go. Everybody in the target rooms hears you with a short chirp – like a radio…
  8. 12Community featuresFive features make a space feel like home for a community: your own emojis and stickers, a soundboard for voice rooms, onboarding questions and rules for new members, join codes for single…
  9. 13Raid protectionA raid is a coordinated wave of new accounts that floods a space with spam, mass mentions or shock content. Coviqo watches for such waves, can switch the space into raid mode on its own and…
  10. 14Maps – virtual office and community map (Karte)A Map is a room type with a 2D map. Everybody in the map's call is an avatar (profile picture or initials) and walks around between zones such as a meeting corner, a coffee kitchen, private…
  11. 15Find players (Mitspieler finden)Find players is a list of open sessions (Runden) across all communities that take part. Leaders of a session in a lobby publish it with the game, mode, rank, language and platform; anybody…
  12. 16Website embedSpace admins can show their space on their own website: a space card with the member and online count, a feed of up to three announcement rooms and a widget with who is in the voice rooms…
  13. 17MinigamesThe room module Minigames turns a room into a games table: open a table, invite people and play together – right in Coviqo, with the voice room you already have open. Three games come with…

Part 3

Communication

Chat, direct messages, threads, calls, forums and encrypted rooms.

  1. 18CommunicationThis chapter covers the everyday ways to talk in Coviqo: the chat in every room, the context menus that put the most common actions one right-click away, persistent voice rooms, and your…
  2. 19Direct messagesDirect messages (German UI: Direktnachrichten) are private conversations outside of spaces – with one person or with a small group of up to ten people. They work like the chat in a room…
  3. 20Threads, voice messages and remindersThree additions to the chat help you keep conversations tidy and nothing out of sight: threads for side discussions, voice messages when talking is quicker than typing, and reminders for…
  4. 21CallsYou can call people directly from your direct messages – one person or a whole group conversation, with audio or video (German UI: Anrufe). A call is not a meeting: there is no lobby and no…
  5. 22Forums and live componentsTwo more ways to work together in a room: forums collect questions, ideas and support requests as posts with a title, each with its own replies – instead of a flowing chat. Live components…
  6. 23End-to-end encrypted roomsFrom the Business plan, a room can be end-to-end encrypted (German UI: Ende-zu-Ende-verschlüsselt). Messages, attachments, voice messages, files, notes, whiteboards and the voice / video…
  7. 24Phone calls (Telefonie)If your organisation has connected a phone line (a SIP trunk of a phone provider), Coviqo can ring you when somebody calls your number and you can call external phone numbers from the app.…
  8. 25AFK in voice roomsSomebody joins a voice room, mutes themselves and walks away – and the room shows them as present for hours. With AFK detection a space moves people who stay muted or deafened for a while…

Part 4

Meetings

Meetings, breakouts, webinars, streaming, reports and conference rooms.

  1. 26MeetingsMeetings are video calls with everything around them: an invitation with a join link, a lobby, chat and shared notes, an optional recording, a live transcript with captions and…
  2. 27Breakout rooms, polls, webinars and attendanceMeetings can do more than one big call. This chapter explains breakout rooms for work in small groups, polls and questions to involve everybody, webinars for large audiences with…
  3. 28Watching together, music and dialling in by phoneIn voice rooms, sessions (Runden) and meetings you can watch a video together with everybody in the call (German UI: Gemeinsam schauen). Play, pause and jumps happen for everybody at the…
  4. 29Live streaming, drawing on shared screens, presentation mode and interpretationMeetings, webinars and stage rooms can be streamed live to YouTube, Twitch or your own RTMP server (German UI: Live-Stream). Available from Business; Community Pro spaces can get it from…
  5. 30Remote control of a shared screenSomebody shares a screen and you want to show them where to click – or they want you to fix something for them? With remote control you use your mouse and keyboard on their shared screen.…
  6. 31Meeting report as PDFAfter a meeting you often need its results outside Coviqo – for minutes, for people who were not there or for your files. The meeting report puts everything you choose into one PDF in the…
  7. 32Voice commands in meetingsWhile a meeting is transcribed, hosts can capture things by voice instead of typing: say "Coviqo, note: check the budget by Friday" (German: „Coviqo, Notiz: Budget bis Freitag prüfen“) and…
  8. 33Meeting healthCoviqo helps you keep meetings short and fair: a time budget per agenda item, a voluntary speaking-time statistic, a hint when a meeting might work better as a message, and – if you want…
  9. 34Conference rooms (room devices)A room device turns a meeting room into a Coviqo conference room: a mini PC with the Coviqo desktop app, an Android box or any computer with a browser, connected to a screen, a camera and a…

Part 5

Working together

Tasks, notes, whiteboards, files and the calendar.

  1. 35TasksTasks keep track of who does what and by when. Every room with the Tasks module has its own task board, and My tasks collects everything assigned to you across all your spaces. Tasks can…
  2. 36NotesNotes are shared documents inside a room: meeting minutes, agendas, how-tos, project plans or anything else your team wants to write down together. Everyone in the room with the right…
  3. 37WhiteboardThe whiteboard is an infinite canvas inside a room: sketch ideas, collect sticky notes in a workshop, plan the week or draw an org chart – together and live. Each room with the Whiteboard…
  4. 38FilesEvery room with the Files module has its own file area: a place for documents, designs, recordings and anything else the room works with. This chapter explains how to organise files in…
  5. 39Web pagesThe room module Web pages (German UI: Webseiten) keeps a list of external web pages for a room – a team dashboard, the project wiki, a ticket board of another tool. The pages open right…
  6. 40TicketsThe room module Tickets turns a room into a private help desk: members open a ticket for their request, and the room's support team works on it – with replies, internal notes, a status, an…
  7. 41FeedThe room module Feed follows news sources for a room: blogs, release notes, status pages, news sites – anything that offers an RSS, Atom or JSON feed. New posts appear in the room's Feed…
  8. 42Calendar and eventsCoviqo has a built-in calendar. You can plan events for a room or a whole space, track who is coming, and get reminded before things start. This chapter covers creating and answering…
  9. 43Status from the calendarCoviqo can show "In a meeting" automatically while you are in an appointment and restore your status afterwards.