Before you decide
- Write down why you want to move – members will ask
- Talk to moderators and the most active members first
- List what you use every day: voice, text, events, roles, bots
- Check that the new platform covers these – try it with a small group
- Read the new platform's rules and minimum age and check that they fit your community
- Pick a period for the move – not right before a big event or tournament
Structure, roles and permissions
- List the channels that are really used – archive the rest instead of moving it
- Map your roles: which ones you need, who moderates, who gets admin rights
- Give admin rights to as few people as possible
- Check private areas: who may see and join them
- Plan voice rooms by purpose: hangout, squads, events, AFK
Announcement and transition period
Announce early
Say what changes, why and when. Give the new address and a date. Pin the announcement where everyone sees it.
Run both in parallel
Plan a transition period – a few weeks are common. Move events and voice evenings to the new place first; that is where people follow.
Answer questions
Collect questions in one place and answer them in a short FAQ. Name a contact person.
Set an end date
After the transition, set the old place to read-only and keep it as an archive. Repeat the date a few days before.
Moderation and bots
- Set up moderators and their rights before members arrive
- Publish rules and decide how members accept them
- Turn on spam and raid protection – a public move attracts unwanted visitors
- Decide how members report problems and who answers
- List your bots and what each one does
- Check for each bot whether it exists on the new platform or whether a built-in feature replaces it
- Never copy bot tokens or webhook addresses into a new place – create new ones
Invite links and onboarding
- Create one main invite link – ideally with a short, readable name
- Replace old invite links everywhere: website, social profiles, video descriptions, streams
- Prepare a welcome room with the most important information
- Let new members pick roles themselves where it makes sense
- Make sure people who join late still find their way – keep the announcement pinned
The first weeks after the move
- Watch which rooms are used and merge empty ones
- Ask for feedback after one or two weeks
- Thank the people who helped with the move
- Close the old place on the announced date
Frequently asked questions
How long should the transition period be?
Long enough that regular members notice it – a few weeks are common. Move events and voice evenings first; that is when most people switch.
Will all members come along?
Usually not all of them. Active members follow events and friends. A clear date, a pinned announcement and one simple invite link help the rest.
Can we take our member list with us?
Usually members join the new place themselves through an invite link. That also gives everyone a fresh, voluntary decision. Copying personal data of members to another service needs a legal basis.
Should we move old messages?
Often an archive is enough: keep the old place read-only for a while and start fresh in the new one.
In the User Guide
Step-by-step instructions